Thursday, May 26, 2011

Stay on topic in your business blog

You have your business blog and are writing - STAY ON TOPIC!

If you are trying to attract new customers or position yourself as a thought leader in your industry, business blogging is about staying focused. Remember, web users are a selfish lot. They want content that is relevant to them. So, keep your business blogging on topic to stay focused.
I read a lot of small business blogs (and big business blogs) and one of the things I've been noticing recently is a massive influx of businesses getting online, starting to blog, and then failing to stay on topic. I think it boils down to people simply not understanding why they're blogging and what these blogs are actually supposed to do.
You'll see business blogs with personal posts covering everything from family finances to the game last Sunday. The thing is, if you're blogging on your business's website, it's critical that what you're telling the world (because you are telling it to the world) is in line with what your company does and the image you're trying to project.
The Conversation Should be With Your Market, Not Your Grandma
Why are you blogging? To engage your customers and attract new ones to your business. By that logic, you should be talking about your business, not your favorite Turducken recipe.
Of course, strip a blog of all its character and personality and you're left with a site drier than a saltine cracker.
The Golden Ratio
golden ratioIf you want to go off-topic, keep those personal posts to about 15-25% or no more than one in five posts. Oh, and make sure you try to keep those off topic, personal posts on topic.
In other words, you can talk about personal topics, but can you bring it back around to your business? Could an afternoon spent opening a first bank account for your daughter be parleyed into a personal, yet apt post for an accounting firm? Could the basketball game last night be turned into a sports analogy for your consulting strategy? Or could that Turducken become a metaphor for sales ladders? You get where I'm going with this.
Style vs Substance
There's one last catch, just because that other 75-85% of your posts need to be about your business, that doesn't mean they should be void of personality. It's OK to put a personal story in context if you can stay on topic and still have a sense of humor, yes, even if you're talking about carpet cleaning.
Write in the first person, keep it friendly, stay casual and you'll end up with posts that are professional, on-topic and still engaging.
Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Wednesday, May 11, 2011

Business blogging and Twitter - content first

 Social media campaigns should have business blogging as the hub of their activity. Often, we talk to prospects starting a B2B Social Media or B2C Social Media campaign with no content. Why? They don't have to the time to do it. Hire a ghost blog writer! Simply put, it is hard to participate on Twitter, Linkedin and Facebook with no content.

When I was in college, you could always tell the freshmen at a party because they'd be the ones hanging around the stairs talking about how cool the party was. Meanwhile, the upper-year students would be heading for the keg and, well, actually enjoying the party.

Twitter can be very similar. You've got a rush of new people hanging out, talking about how Twitter is such a great tool and sharing news stories on how many more millions have joined the feed. And then, over there in the back, there are a few people who are actually using it as a tool.

Unlike Diamonds, Twitter Isn't Forever
The thing is, Twitter won't be around forever. True, it may seem like everybody's on it and it's the place to be, but guess what? So was Friendster. Three years ago, Twitter didn't exist. Five years ago, Facebook was a burgeoning idea on a Harvard campus and six years ago, everybody had a MySpace. The point is, things move fast and tastes can change even faster.

Which is exactly why though Twitter can be a useful part of a comprehensive marketing plan, it's not the be all and end all.

So, What's Next?
If I knew, I'd be calling my broker. Seriously though, if you were to pin me to the mat, I'd have to say niche communities.

Sure there are big providers out there like Facebook and LinkedIn, but there are also a lot of smaller, more niche-focused social networks popping up. For example, Identi.ca, which is a Twitter clone. That particular community is made of predominantly open source software developers and fans and, as a result, has a distinctly technical feel to it along with a great tech sense of humor.

As messageboards and listservs grow up and enter the social realm, you'll see more niche-focused networks appearing. Then again, maybe not.

twitter birdIn the meantime, party with us on Twitter:

Paul Lorinczi
Erik Deckers

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.