Thursday, June 16, 2011

Sexy social media - how is it done?

Social Media Expert can be sexy?

Blow out the candle and turn off the Marvin Gaye. We’re not talking about that kind of sexy profile. Social media campaigns have gone far beyond e-dating. Now we’re e-networking: fishing (and casting) for jobs, getting (free) expert advice, and keeping track of who knows who we know (you know?). We’re all within six degrees of separation. These days, it’s more like six buddy lists. Business blogging can play an important part in your e-networking.

To make the most of this wide-spread web and the social network profiles that bind us, we have to represent our genuine selves attractively. The challenge is putting our best e-foot forward within the limitations of a social media profile with a tiny thumbnail of a profile pic.

First, take advantage of the old adage that a picture’s worth a thousand words. Company presidents, executives, and managers agree that profiles that include a picture lend more credibility to any words on the page. Yes, it’s tempting to use that hilarious lamp-shade-on-the-head photo from the last office party or maybe even Fido’s most adorable pose, but keep in mind that we’re looking to make a connection for ourselves, not our pet or our party skills. The folks who wield paychecks, contracts, and years of experience say a flattering head shot in a professional setting is more attractive than swiping a pic of our favorite celebrity.

Next, use your words. The completeness of a profile also gets the attention of big fish in this web pond. Fill in as many profile blanks as you can and keep the information accurate with regular updates. If you’re on multiple social networks (LinkedIn, Twitter, Digg, Facebook, etc.), make sure all your stats jive so that potential connections won’t get conflicting messages about your experience.

And remember, get creative but don’t brag. Social media profiles shouldn’t be e-resumes. Make your profile as interesting and dynamic as you are, but don’t oversell your talents. No one wants to sit next the guy who can’t stop talking about himself, and it’s just as much a turn off to visit a profile page that screams “It’s all about me, wonderful ME!” Let your personality shine through—maybe with a quote or tagline about an experience in your life—and think about representing more than just your professional career.

Social media networks are a relatively new aspect of how we communicate. But their influence is growing, and businesses are becoming more aware of the benefits social network profiles can bring. Posting our most compelling profiles now and developing them as these social media outlets grow is sure to keep our message the most attractive news we’ve heard on the grapevine. (And…cue the Marvin Gaye once more.)

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Thursday, June 9, 2011

Why are joining a social media network?

Is your social media expert helping you identify which networks to join?

Understanding the audience you are trying to reach is half the battle in social media marketing. If you are trying to reach soccer fans, chances are you are not going find many in the baseball forum. For that matter, if you want to discuss how great Ayn Rand is, you will not make much headway with readers of Micheal Moore.

There are three major types of social networks - business, personal and communication. Notice I didn't say "marketing?" Some may combine aspects of all three (Twitter) while others are more singular (LinkedIn).

And even though you may call yourself a social media marketing guru, that doesn't mean you can "market" your way across all three types in the same way. In fact, every network has a point or a purpose and if you're missing it, then you're missing out.

Business

Social networks that focus on business are your LinkedIn's, your Biznik's and all of those local listservs and forums that people participate in as part of their online business networking.

The purpose here is to do business, not to share pictures of your kitten or that fantastic dancing robot video you found on YouTube. It's also not the place for relentless marketing. In other words, don't spam people.

Personal

I would describe Facebook as an example of a personal network. Some people may use it for business networking, but that's not the point of it or the purpose.

Instead, it's private and most people create Facebook accounts as individuals, not businesses. Basically, it's your space to be yourself, talk to your friends and family and share those kitten photos. If you're using Facebook to bombard your "friends" with product announcements and sales pushes, you're going to find yourself very friendless, very fast.

Communication

This is where it's all about sharing what you know and your take on what you know and what other people you know know (have I lost you yet?). By definition, Twitter would fall into this category though the micro-blogging platform has evolved to embrace aspects of all three. Blogging would be another example.

Remember, the onus here is on the communication. So, if you don't have anything valuable to share or you waste your audience's screen time with pitches and spam, you'll lose them quickly. Go ahead, make a post about your new product, but also share that interesting industry-specific article you read last week.

Social networks weren’t designed for marketing. They were designed for networking and each designed for a specific type of networking. Approaching all of them with the same marketing strategy is like trying to build a house with a Leatherman – sure, all of the tools are there, but that doesn’t mean it can be done.

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Thursday, May 26, 2011

Stay on topic in your business blog

You have your business blog and are writing - STAY ON TOPIC!

If you are trying to attract new customers or position yourself as a thought leader in your industry, business blogging is about staying focused. Remember, web users are a selfish lot. They want content that is relevant to them. So, keep your business blogging on topic to stay focused.
I read a lot of small business blogs (and big business blogs) and one of the things I've been noticing recently is a massive influx of businesses getting online, starting to blog, and then failing to stay on topic. I think it boils down to people simply not understanding why they're blogging and what these blogs are actually supposed to do.
You'll see business blogs with personal posts covering everything from family finances to the game last Sunday. The thing is, if you're blogging on your business's website, it's critical that what you're telling the world (because you are telling it to the world) is in line with what your company does and the image you're trying to project.
The Conversation Should be With Your Market, Not Your Grandma
Why are you blogging? To engage your customers and attract new ones to your business. By that logic, you should be talking about your business, not your favorite Turducken recipe.
Of course, strip a blog of all its character and personality and you're left with a site drier than a saltine cracker.
The Golden Ratio
golden ratioIf you want to go off-topic, keep those personal posts to about 15-25% or no more than one in five posts. Oh, and make sure you try to keep those off topic, personal posts on topic.
In other words, you can talk about personal topics, but can you bring it back around to your business? Could an afternoon spent opening a first bank account for your daughter be parleyed into a personal, yet apt post for an accounting firm? Could the basketball game last night be turned into a sports analogy for your consulting strategy? Or could that Turducken become a metaphor for sales ladders? You get where I'm going with this.
Style vs Substance
There's one last catch, just because that other 75-85% of your posts need to be about your business, that doesn't mean they should be void of personality. It's OK to put a personal story in context if you can stay on topic and still have a sense of humor, yes, even if you're talking about carpet cleaning.
Write in the first person, keep it friendly, stay casual and you'll end up with posts that are professional, on-topic and still engaging.
Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Wednesday, May 11, 2011

Business blogging and Twitter - content first

 Social media campaigns should have business blogging as the hub of their activity. Often, we talk to prospects starting a B2B Social Media or B2C Social Media campaign with no content. Why? They don't have to the time to do it. Hire a ghost blog writer! Simply put, it is hard to participate on Twitter, Linkedin and Facebook with no content.

When I was in college, you could always tell the freshmen at a party because they'd be the ones hanging around the stairs talking about how cool the party was. Meanwhile, the upper-year students would be heading for the keg and, well, actually enjoying the party.

Twitter can be very similar. You've got a rush of new people hanging out, talking about how Twitter is such a great tool and sharing news stories on how many more millions have joined the feed. And then, over there in the back, there are a few people who are actually using it as a tool.

Unlike Diamonds, Twitter Isn't Forever
The thing is, Twitter won't be around forever. True, it may seem like everybody's on it and it's the place to be, but guess what? So was Friendster. Three years ago, Twitter didn't exist. Five years ago, Facebook was a burgeoning idea on a Harvard campus and six years ago, everybody had a MySpace. The point is, things move fast and tastes can change even faster.

Which is exactly why though Twitter can be a useful part of a comprehensive marketing plan, it's not the be all and end all.

So, What's Next?
If I knew, I'd be calling my broker. Seriously though, if you were to pin me to the mat, I'd have to say niche communities.

Sure there are big providers out there like Facebook and LinkedIn, but there are also a lot of smaller, more niche-focused social networks popping up. For example, Identi.ca, which is a Twitter clone. That particular community is made of predominantly open source software developers and fans and, as a result, has a distinctly technical feel to it along with a great tech sense of humor.

As messageboards and listservs grow up and enter the social realm, you'll see more niche-focused networks appearing. Then again, maybe not.

twitter birdIn the meantime, party with us on Twitter:

Paul Lorinczi
Erik Deckers

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Friday, April 29, 2011

Has the slow economy pushed more people to social media?

Slow Economy and B2B Social Media

B2B social media and b2c social media are playing a big role in the slow economy. Like the Depression of the 1930s, misery loves company. Today, company is finding itself on business blogging sites, Facebook and Linkedin.

They say a man is rich who has friends. What about a company with fans?

There aren’t many internet users who remember seeing Charlie Chaplin’s movies when they debuted in theaters. Thanks to the internet, though, just about any user can watch Chaplin ham it up as the Tramp who faced many of the same challenges as his original audience.

During the Great Depression, poor folks watched the poor guy do his best to find a job (and keep it), fix up his house (err, shack), and woo the lady of his dreams. The audience had something in common with Chaplin’s characters, so they got the jokes, and the jokes brought them all together.

Of course, the Depression was no joke.

During these modern days we’re slogging through our own recession that doesn’t offer much to laugh about. A lot of Americans are facing those same struggles with work, housing, and even relationships. Just like Chaplin’s films portrayed the angst of those times, more and more people today are sharing the anxiety and worry of these modern times. Only we’re not doing it with slapstick and silent movies. We’re posting on blogs, sharing photos, and twittering.

.com-miserating
According to a recent trend report from Netpop Research LLC, online social networking has almost doubled since 2006 while the economy has only weakened since then. Netpop reports that about 3 out of 4 web users are personally sharing over the internet by contributing to blogs, rating products, uploading photos. etc.

Today about 29% of US broadband users communicate with each other specifically through social networking sites. Tough times do bring people together, and the results of this report point to even more online sharing as these recession days continue.

What This Means For Business
Commiserating with like-minded people can bring relief and comfort, but it can also impact our decisions. We aren’t sheep, blindly following anything willing to lead, but when every penny counts, it’s good to know how friends made similar choices.

While we’re updating microblogs and profile photos, we’re also rating products and declaring ourselves as fans of certain services. While we’re connecting through online chats, we’re also bidding at online auctions and sharing the scoop on great deals.

Netpop’s research revealed that social networkers currently spend more money online than “non-contributors,” and that they are likely to rely ever more heavily on the recommendations of their fellow networking media participants as this recession intensifies.

That’s why business owners need to get involved in social media. Reaching out to their existing customers who are already participating in venues like Facebook, LinkedIn, and Twitter.com will bring them into an ever-increasing network of contacts on the same wave length.

Just as Cate Riegner, VP of Research at Netpop Research, LLC, noted, “Brands that experiment in social advertising now will be in the best position to leverage these important media channels when the economy turns the corner.”

And, rest assured, this economy will indeed turn the corner, just like Chaplin always bounced back from that slapstick fall.

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Tuesday, April 19, 2011

Business Blogging Mistakes

Blog Marketing mistakes made by business

Marketing should not be the motivation when blogging for business. Conversation with your customers should be the cornerstone of blogging for business. It is ok to talk about what you do with readers. It just has to be done in a way that speaks to them and their selfish needs, not yours.

Before you rush into business blogging there's something you should know:

Business blogging does not work in a vacuum

Every week someone calls us and asks if we can just ghost write blog articles for super cheap for their business blog. There's a name for these spammy business blogs, and it sounds like something that grows in that goo that accumulates in the drain pan under the fridge: splog.

Splogs are blogging's answer for the guy at the fair who yells “Hey you, with the face! Step right up...” So, after discovering that our future client has a splog, our first question is, well, if we are just writing, how is the blog being promoted? The answer from our prospective client is nearly always:

“We don't care about that. We just have the blog around to mop up on some keywords on Google. It needs lots of new content, but we don't really care what it says. We just want Google to index it.”

After we take a look at the prospects blog, we usually find three things are true about the aforementioned business blog:

1. It's written by fake people. Not real people with pen names, but fake as in department store mannequin with a bad wig and big sunglasses.

2. The content isn't personal (it's written in third person), usually isn't well written and isn't tracking in the search engines for keywords that actually get traffic. It's usually just more spammy content that will end up on page 8,500 in Google's search results for a fourth rate keyword.

3. The business blog is screaming fire in an empty theater at three in the morning on a Sunday after the popcorn ran out. It gets 20 clicks. Per month. Meaning a visitor is more likely to be a hacker's spider looking for unpatched scripts than a person, anyway.

Cheaply written business blogs which are put up for an audience consisting of a search engine spider and a ranking algorithm don't work very well if you are trying to actually market.  To engage, you have to actually communicate with people. Which raises the biggest mistake that people make when they start business blogging: failing to be genuine.

Blogs which are written by real people that can be called on the telephone are the most effective if you want good marketing.  That does not mean you have to write the article, but it does mean that every blog post needs to be your ideas, and said in a way that is personal and genuine.

Why? Because, people do business with people. It's that simple.

What are you going to do when someone calls and asks if Mr. Fake Person can speak at a trade show or come on a sales call? Hire an actor? Good luck with that.

Think about it.

People do business with people. People network with people. Sites like Facebook and LinkedIn connect people to people. It's called social media for a reason, and the blog is the foundation of it all.  Spammy business blogs are anti-social.

Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.

Wednesday, April 6, 2011

8 Social Bookmarking Services That Work in Any Niche + a Time Saving Tool

Blogging for Business? Social Bookmarking Can Help

An effective social media campaign uses social bookmarking to help drive traffic.  Blogging for business is most effective when you are getting your content distributed. Business blog marketing content needs to be shared. Social bookmarking can play an important role in this strategy.
Social bookmarking can help drive relevant and interested traffic to your website – in other words, social bookmarking doesn’t just put random and isolated single links out there, it puts out “targeted feelers”. Instead of casting a line, you’re now casting a carefully baited net. And not only are you pinning down your focus niche of potential readers or customers, you’re also getting some PageRank juice with the search engines.
Social bookmarking sites let users post links or bookmarks, make comments and invite other users to comment. These comments or votes will often increase a link’s value and its visibility. The more votes a page gets, the more perceived value it acquires and the higher it ranks on the search engines. The higher it ranks, the more people who see it and… well you see where I’m going with this…
So, if bookmarks are so great, where do you post them? Try my top 8 social bookmarking services that will work in any niche:

Blinklist
Users can ‘Blink’ their favorite sites and even create a personal ‘blinklist’. The site then allows users to sort, describe and tag their favorite blinks. The community has over 450,000 users who are extremely active.

Faves
Faves lets users save their favorite web pages, videos, news stories and music and then share it with the Faves’ community. Sign up and try the Active Topic Groups tool to see what subjects and links are generating a lot of heat.

Delicious
Del.icio.us was one of the first social bookmarking sites and still my personal favorite. As a result, it has a massive following and an extremely active community. Users can submit and share links with each other, but they can also categorize them across a wide range of interesting categories. Most sites see an improved search engine ranking and massive leaps in traffic after using Delicious with targeted tags and link descriptions.

Diigo
Diigo is like a highlighter in your browser that lets users highlight text online and even add sticky notes. The site is predominantly used for research and it’s a great way to promote web sites that are heavy with factual or research-worthy information.

Mister Wong
With over 4 million visitors every month and a site that serves 6 different languages, Mister Wong is a massive and global social bookmarking site. The site features a Spotlight section and advertises its top topics or tags.

Mixx
Mixx is a social bookmarking site for popular news stories and compelling videos. Users post their favorite videos and comment on popular political, business, entertainment and local news stories. If you’ve got a press release, this is the place to link it.

Multiply
Multiply lets users create personal web pages containing their favorite photos, links, music and videos. It’s extremely popular with families and has over 11 million members. Create a profile for your business or yourself and start adding links.

Netvouz
Netvouz lets its users set both public and private bookmarks using a standard formula of organizing links into folders or topics and tagging them with keywords.
Time Saving Tip for Social Marketing Pros
The core audience for each of these services is a bit different, both by industry and geographic location. So, as a social marketing pro, you’d better be submitting to all of them just to be sure you are sending “targeted feelers” into each nook and cranny of the Net.
Instead of logging into each one individually every time you want to promote a link, try a service like SocialMarker. Social Marker allows you to submit your link to dozens of different bookmarking services in less than five minutes.
Paul is the President of Professional Blog Service. PBS works with clients making strategic investments into business blogging, social media and search engine optimization.